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Interactive voice response
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#	Item
451	CUSTOM INTERACTIVE VOICE4NET TELEPHONY SOLUTIONS Add to Reading List Source URL: www.voice4net.com Language: English - Date: 2013-05-29 16:16:16 Customer satisfaction Electronics Survey methodology Business Plum Voice Voice broadcasting Interactive voice response Telephony Electronic engineering
452	Microsoft Word - V33_SCADA.doc Add to Reading List Source URL: www.system.com Language: English - Date: 2014-02-01 10:55:11 SCADA Telemetry Interactive voice response Automation SMS Voice-mail Microsoft Servers Technology Email Industrial automation
453	Cirrus infographic[removed] Add to Reading List Source URL: www.cirrusresponse.com Language: English - Date: 2014-01-31 04:29:34 Business Interactive voice response Contact centre Customer experience Computer telephony integration Call centre Virtual queue Marketing Telephony Customer experience management
454	FOR IMMEDIATE RELEASE FOR ADDITIONAL INFORMATION J.M. Leger: Business Development Manager FieldWorker Mobile Solutions[removed] Add to Reading List Source URL: www.fieldworker.com Language: English - Date: 2013-12-20 15:21:42 MultiSpeak Protocols Data Information Outage management system Interactive voice response Interoperability Electric power Smart grid Electromagnetism
455	LG_Rev_VPI_Pelorus_Group_Metrics_That_Matter_Whitepaper.indd Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:23:19 Information technology management Electronic commerce Call centre Telephony Interactive voice response Customer experience Speech analytics Business intelligence Workforce management Marketing Business Customer experience management
456	Smiling call center employee during a telephone conversation Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-14 01:37:56 Customer insight Smart meter Customer experience Customer communications management Pitney Bowes Customer relationship management Customer analytics Interactive voice response Customer satisfaction Marketing Business Customer experience management
457	Microsoft Word - CCA_overview_ds_0407_final.doc Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:37:50 Call centre Computer telephony integration Telephony Interactive voice response Oracle Corporation Oracle Database Voice over IP Software Electronic engineering Computing
458	Microsoft Word - CCA_qmandrecordng_ds_0907_final.doc Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:24:44 Oracle Database Data management Database Interactive voice response Software Computing Oracle Corporation
459	OptimCall is software combining • VoIP PBX • call center • platform for telephony integration with information systems (CTI) Its web interface has been designed to be Add to Reading List Source URL: www.optimsys.com Language: English - Date: 2015-03-08 09:36:27 Electronics Interactive voice response IP PBX Call centre Business telephone system Voice-mail Voice over IP Automatic call distributor Dialed Number Identification Service Telephony Electronic engineering Computer telephony integration
460	Microsoft Word - DS_OracleBIEE_ContactCenterTelephony_FINAL v3.doc Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:38:47 Customer experience management Business intelligence Electronic commerce Customer relationship management Oracle Corporation Interactive voice response Call centre Oracle Database Oracle CRM Business Marketing Software

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